REVIEW · MADRID
The Old Down Town Segway Tour (Excellence since 2014)
Book on Viator →Operated by Madrid-Segway · Bookable on Viator
Starting your Madrid trip on a Segway is a thrill. This Old Down Town Segway Tour is built for first-timers: you get a real practice session with helmet + safety gear, then you glide through the core sights with a local guide who keeps things fun and moving. I especially like how fast you can cover major landmarks, and I love the history you hear while you’re rolling past places like the Royal Palace and Plaza Mayor. The one drawback to plan for: you’ll need to arrive on time because there’s a strict window at the start.
Here’s the key idea: this is not a long, slow “walk and read plaques” tour. It’s a guided circuit that helps you get your bearings fast, without asking you to be athletic or a tech expert on a machine that moves. Expect a 1.5-hour experience that loops back to the meeting point, with flexible departure times offered daily.
Before you go, do check the basics that matter for comfort: the recommended weight range is 35–125 kg, and comfortable shoes help a lot. If you’re lucky enough to go on a rainy day, you’ll also have oilskin provided—because Madrid weather loves a plot twist.
In This Review
- Key highlights worth your time
- Entering The Tour Zone: Why This Segway Fit Works in Madrid
- Plaza de Isabel II Practice: The Part You Should Take Seriously
- Royal Palace and Fast Views: What Moving Helps You See
- Plaza de la Villa, Santiago, and Plaza Mayor Arcades
- Plaza de Oriente and Royal Theater Views You Can Actually Enjoy
- How the 1.5-Hour Timing and Small Group Shape the Ride
- What You Need to Know Before You Ride (Weight, Shoes, Kids)
- Price and Value: Is $47.06 a Smart Use of Your Madrid Time?
- Rain, Comfort, and Getting the Most From Your Route
- Should You Book This Old Down Town Segway Tour?
- FAQ
- Where does the Segway tour start?
- How long is the Old Down Town Segway Tour?
- What language is the tour offered in?
- What’s included in the ticket price?
- Can kids ride a Segway on this tour?
- Is there a weight range for riders?
- Can I cancel for free?
Key highlights worth your time

- Beginner training on-site before you ride into central Madrid
- Royal Palace area plus fast views that are hard to match on foot
- Old-town stops around Plaza de la Villa, near Church of Santiago, and the arcades of Plaza Mayor
- Plaza de Oriente viewpoints with sights of the Royal Palace and the Royal Theater
- Small group size (up to 15) for easier guiding and safer pacing
- Included safety and comfort items like helmet, insurance, and rainy-day oilskin
Entering The Tour Zone: Why This Segway Fit Works in Madrid
This Segway tour hits a sweet spot for visitors who want a lot of Madrid in a short time. You’re not spending the whole day shuffling between attractions. Instead, you start with training, then you ride through the historic center where traffic and crowding can slow a normal walking tour.
I like that it’s truly framed for beginners. Even if you’ve never stood on a Segway before, the format gives you time to feel comfortable before you’re mixed into busier streets. And because you’re on a machine, you cover ground more quickly than most walking routes—so you can see more without wearing yourself out.
One more practical win: the tour runs with several departures daily, so you’re more likely to find a time that matches your plans. For a first day in Madrid, that flexibility is a big deal.
You can also read our reviews of more tours and experiences in Madrid.
Plaza de Isabel II Practice: The Part You Should Take Seriously

Your tour begins at C. de la Escalinata, 10 (Centro), 28013 Madrid. From there, you do a training session at Plaza de Isabel II before starting the route. That practice matters more than you’d think. It’s where you learn how to start, stop, and turn smoothly—skills that keep the rest of the tour calm instead of stressful.
You’ll be provided a helmet, plus training and insurance as part of the package. If your guide is one of the names people mention positively—like Alan, Miguel, or Jesús—you can usually expect clear instructions and active supervision. I’d still advise you to treat the practice like your warm-up: take the first few minutes seriously and ask questions while you still have time to adjust.
If you’re going in the rain, you’ll also get oilskin. That’s not just comfort—it’s control. Better grip and less slipping anxiety makes it easier to focus on the sights once you roll out.
Royal Palace and Fast Views: What Moving Helps You See

After the practice, you get into the center and start hitting major landmarks. One highlight is the Royal Palace, described as the largest in Western Europe with more than 3,000 rooms. That’s the kind of stat you can read anywhere—but on a Segway route, you get something different: you’re positioned to take in the palace area and surrounding viewpoints without the slow grind of long walks.
The value of riding here is simple. The Royal Palace zone is big, and Madrid streets can be busy. A Segway route helps you keep momentum, so you spend more time looking up at façades and less time standing around trying to make a tight walking schedule work.
You’ll also get context as you go—what the space meant, what to look for, and how the Royal Palace fits into Madrid’s older political heart. It’s the sort of guided framing that makes photos feel more meaningful afterward.
Plaza de la Villa, Santiago, and Plaza Mayor Arcades
This tour leans into the oldest feeling parts of central Madrid. You’ll pass through areas connected with Plaza de la Villa and the nearby Church of Santiago, plus the arcades around Plaza Mayor. The descriptions are dramatic for a reason: these are places where everyday life and serious power collided.
You get the story angle: the square-area world where thieves, soldiers, and mercenaries crossed paths. Even if you don’t memorize every name, hearing that kind of street-level history while you’re there changes your perspective. It’s not just architecture anymore. You start imagining motion—who walked here, what business happened, why these streets mattered.
Plaza Mayor’s arcades are especially nice on this route because you can pause for photos without feeling like you’ve lost your place in the tour. If you’ve visited Madrid before and felt like you rushed through the center, this is one way to slow down just enough—while still keeping the pace.
Plaza de Oriente and Royal Theater Views You Can Actually Enjoy

One of the most satisfying parts of this Segway circuit is Plaza de Oriente. You’ll get views toward the Royal Palace and the Royal Theater, described as a witness to major opera and ballet performances.
Plaza de Oriente is a great example of why Segways work for sightseeing in Madrid. On foot, you might spend too long weaving through small streets and end up arriving at a viewpoint when you’re already tired. Here, the route keeps you fresh enough to actually take in the scenery and not just survive the walking.
The tour is also set up so you can stop for pictures and brief moments of attention. That balance—movement plus time to look—makes the experience feel like sightseeing, not just transportation.
How the 1.5-Hour Timing and Small Group Shape the Ride

The total duration is about 1 hour 30 minutes. That time window is short enough to fit into almost any schedule, but long enough for training, several stops, and time to appreciate what you’re seeing. It’s also long enough for a guide to explain the meaning behind key sights instead of tossing out facts like confetti.
Group size is capped at 15 travelers. I like this detail because smaller groups tend to feel more controlled, especially when you’re navigating crowded streets. It also helps your guide manage spacing and keep everyone riding smoothly.
There’s also flexibility with departure times throughout the day. If you’re trying to build a first-day plan—especially if you want time later for tapas—this tour’s timing can slot in nicely.
One more scheduling detail: you must arrive 15 minutes before the tour. A maximum delay of 10 minutes is allowed, after which you may be relocated depending on availability. So yes, show up early. It keeps your start smooth and prevents the tour from scrambling for everyone.
What You Need to Know Before You Ride (Weight, Shoes, Kids)
Before you book, check the practical rider rules. The recommended weight is 35–125 kg. That’s not just a machine spec; it affects how confidently you’ll be able to control balance and stopping.
Comfort matters too. The tour specifically recommends comfortable shoes. Please don’t do this in thin flip-flops or slick soles. The Segway itself is guided and trained, but your feet still need stable traction for stepping off and for any minor adjustments.
Children rules are clear:
- Children under 9 can not ride alone on a Segway.
- Children between 9 and 17 must be accompanied by an adult.
If you’re traveling with kids, this matters for planning how many Segways you’ll need and how you’ll handle supervision during the ride.
Most travelers can participate, but if you’re unsure about balance or you get anxious in traffic-like settings, I’d still treat the training session as your opportunity to build confidence before you go into the busier parts of the center.
Price and Value: Is $47.06 a Smart Use of Your Madrid Time?
At $47.06 per person, this tour sits in the “worth it if you’ll use it” category. Here’s why the value calculation makes sense for many visitors:
- You’re paying for a local guide plus a structured training session
- The helmet and insurance are included, which reduces your headache factor
- Rain coverage is handled with oilskin in rainy days
- You’re not just seeing a few stops—you’re getting a guided sweep across central Madrid in 1.5 hours
If you were paying separately for a guided walk, you might cover some of these areas but you’d likely spend more time stuck in crowds and transit gaps. If you’d rather avoid a full day of walking, the Segway format can feel like paying for convenience and time saved.
A quick reality check: $47.06 only feels like a bargain if you’ll actually ride comfortably. If you’re worried you won’t enjoy the Segway element, you may prefer a classic walking tour. But if you want speed, a guided story, and a fun “first-day Madrid” orientation, this is priced for that job.
Rain, Comfort, and Getting the Most From Your Route
Madrid weather can change fast, and this tour plans for that. Oilskin is included on rainy days, and because you start with training, you’re more likely to feel steady even if the ground is slick.
A couple of comfort tips that follow the spirit of the tour rules (without inventing anything new): wear comfortable shoes, dress for cool-to-mild weather if the day is cloudy, and keep your hands free for balance while learning controls during training.
Finally, treat photo stops as part of the experience, not a distraction. If you go in expecting a moving sightseeing session, you’ll enjoy those brief moments around landmarks like Plaza Mayor’s arcades, the Royal Palace area, and Plaza de Oriente without feeling rushed.
Should You Book This Old Down Town Segway Tour?
I’d book this tour if you want:
- a beginner-friendly way to see central Madrid quickly
- a guided route that connects sights like the Royal Palace and Plaza Mayor with the stories behind them
- a small-group experience with helmet, training, and insurance handled
I would skip it if you:
- hate the idea of balancing on a moving device (even with training)
- plan to arrive late and can’t make the 15-minute early arrival requirement
- need a fully relaxed, no-pressure sightseeing pace
If you’re on your first or second day in Madrid and you want a practical hit of major landmarks plus helpful orientation, this is the kind of tour that earns its place. Get comfortable during the Plaza de Isabel II training, and you’ll spend the rest of the route focused on the city—not on the mechanics.
FAQ
Where does the Segway tour start?
The tour starts at C. de la Escalinata, 10, Centro, 28013 Madrid, Spain.
How long is the Old Down Town Segway Tour?
It runs for about 1 hour 30 minutes.
What language is the tour offered in?
The tour is offered in English.
What’s included in the ticket price?
Inclusions are local guide, helmet, training, oilskin in rainy days, and insurance.
Can kids ride a Segway on this tour?
Children under 9 cannot ride alone. Children 9 to 17 must be accompanied by an adult.
Is there a weight range for riders?
The recommended weight is between 35 and 125 kg.
Can I cancel for free?
Yes. You can cancel for a full refund if you cancel at least 24 hours in advance. Free cancellation is allowed up to 24 hours before the experience start time.


























